Fill Rate benchmark

Fill Rate Benchmark for Industrial Distribution (2026)

Last updated September 2026

The short answer

In industrial distribution, fill rate typically runs 93–98% — in line with the cross-industry band of 92–98%. Counter and project fill both matter.

Formula Fill Rate = Units Shipped from Stock ÷ Units Ordered

Industrial distribution against the cross-industry band

IndustryTypical Fill RateWhat good looks like
All industrial distribution 92–98% 95%+ is the common target for distribution
Industrial Distribution 93–98% Counter and project fill both matter

Higher is better on this metric. Every other industry benchmarked for fill rate is in the full benchmark table.

What fill rate measures

Fill rate is the percentage of demand met from stock on hand without backorder. It's the service metric excess-reduction efforts must protect.

The sectors landing closest to Industrial distribution on this metric are Electrical Distribution, Utilities & Power and MRO Distribution. A sector further away is not doing better or worse by definition — the band reflects what the work requires, which is why the comparison that matters is against your own history as much as against the industry.

Sources: Planster / IHL

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