Glossary
What is Service Level?
Last updated July 2026
Definition
Service level is the target probability of meeting demand from stock. It sets the safety stock required — and rises steeply in cost near 100%.
Chasing a uniformly high service level everywhere is what creates excess. Differentiating by item criticality is what controls it.
The goal is the right service level per item, not the highest possible everywhere.
Part of Excess & obsolete inventory.
See what your inventory is really costing you.
Tell us where the cash is trapped — excess stock, idle surplus, slow RFQs — and we'll show you the outcome Maintained can unlock.