Glossary

What is Stockout Cost?

Last updated July 2026

Definition

Stockout cost is the true cost of running out — lost sales, expedited freight, downtime, and eroded trust. It typically runs 2–5× the value of the missed sale.

Because stockout costs are painful and visible, teams over-buy to avoid them — which quietly creates excess. The answer is balance and accuracy, not blanket buffers.

Expedited freight to cover a stockout can cost 3–10× normal shipping.

Benchmark

True cost 2–5× the lost sale; expedite freight 3–10× normal.

Sources: Planster / IHL

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