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Playbook

How to run Autonomous Operations (2026 playbook)

Last updated July 2026

The short answer

Autonomous operations means AI agents handle the routine inventory and procurement decisions continuously, escalating only the exceptions and value calls to a human. Maintained runs the day-to-day and asks for approval on what matters, so your team scales without adding headcount.

The problem. Too many decisions live in one veteran's head, and legacy systems record data but never actually decide anything — so nothing scales.

The steps

  1. 1

    Automate routine replenishment, sourcing, and disposition decisions

  2. 2

    Escalate only exceptions and value calls to a person

  3. 3

    Codify tribal knowledge into always-on decisioning

  4. 4

    Scale operations without adding headcount

Why it pays off

83%
83% of distribution executives have implemented AI in at least one function, up from 35% in 2023.
Epicor
20–30%
AI-driven optimization can cut inventory 20–30% while holding service levels, and reduce forecasting error up to 50%.
Epicor / MDM
3.2×
Procurement 'Digital Masters' see 3.2× GenAI ROI versus 1.5× for followers, and allocate up to 24% of budget to procurement technology.
Deloitte 2025 Global CPO Survey

Frequently asked questions

How do you run autonomous inventory and procurement operations?

Autonomous operations means AI agents handle the routine inventory and procurement decisions continuously, escalating only the exceptions and value calls to a human. Maintained runs the day-to-day and asks for approval on what matters, so your team scales without adding headcount.

What is the fastest way to run autonomous inventory and procurement operations?

Start with the step that releases the most value first: automate routine replenishment, sourcing, and disposition decisions. Let the system decide the routine; your team owns the exceptions.

See what your inventory is really costing you.

Tell us where the cash is trapped — excess stock, idle surplus, slow RFQs — and we'll show you the outcome Maintained can unlock.

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