Fill Rate benchmark
Fill Rate Benchmark for MRO Distribution (2026)
Last updated July 2026
In mro distribution, fill rate typically runs 90–97%. Critical-spare fill rates run higher by design. Fill rate is the percentage of demand met from stock on hand without backorder. It's the service metric excess-reduction efforts must protect.
Fill Rate = Units Shipped from Stock ÷ Units Ordered Fill Rate by industry (2026)
| Industry | Typical Fill Rate | What good looks like |
|---|---|---|
| All industrial distribution | 92–98% | 95%+ is the common target for distribution |
| MRO Distribution | 90–97% | Critical-spare fill rates run higher by design |
| Industrial Distribution | 93–98% | Counter and project fill both matter |
| Electrical Distribution | 94–99% | Counter sales demand high availability |
| Utilities & Power | 95–99%+ | Critical spares target near-100% availability |
Fill rate is the percentage of demand met from stock on hand without backorder. It's the service metric excess-reduction efforts must protect.
Where does yours land? If mro distribution operations want to move fill rate in the right direction, the fastest lever is usually the excess and obsolete tail — the SKUs holding cash without serving demand.
Sources: Planster / IHL
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