Fill Rate benchmark
Fill Rate Benchmark for MRO Distribution (2026)
Last updated September 2026
In mro distribution, fill rate typically runs 90–97% — in line with the cross-industry band of 92–98%. Critical-spare fill rates run higher by design.
Fill Rate = Units Shipped from Stock ÷ Units Ordered MRO against the cross-industry band
| Industry | Typical Fill Rate | What good looks like |
|---|---|---|
| All industrial distribution | 92–98% | 95%+ is the common target for distribution |
| MRO Distribution | 90–97% | Critical-spare fill rates run higher by design |
Higher is better on this metric. Every other industry benchmarked for fill rate is in the full benchmark table.
What fill rate measures
Fill rate is the percentage of demand met from stock on hand without backorder. It's the service metric excess-reduction efforts must protect.
The sectors landing closest to MRO on this metric are Industrial Distribution, Electrical Distribution and Utilities & Power. A sector further away is not doing better or worse by definition — the band reflects what the work requires, which is why the comparison that matters is against your own history as much as against the industry.
Sources: Planster / IHL
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