For the VP & Director of Supply Chain

The VP Supply Chain's Guide to Autonomous Operations

Last updated July 2026

The short answer

Autonomous operations means AI agents handle the routine inventory and procurement decisions continuously, escalating only the exceptions and value calls to a human. Maintained runs the day-to-day and asks for approval on what matters, so your team scales without adding headcount.

What you're measured on

Speak in turns, fill rate, perfect order, and forecast accuracy.

  • Inventory turns / DSI
  • Fill rate
  • Perfect-order rate
  • Forecast accuracy
  • Total landed cost

Where the value is

  • Automate routine replenishment, sourcing, and disposition decisions
  • Escalate only exceptions and value calls to a person
  • Codify tribal knowledge into always-on decisioning
  • Scale operations without adding headcount

The pains this removes

  • Excess and obsolete stock spread across branches
  • Low turns tying up cash
  • Overstock in one branch, stockout in another
  • No single view of inventory across DCs

The numbers behind it

83%
83% of distribution executives have implemented AI in at least one function, up from 35% in 2023.
Epicor
20–30%
AI-driven optimization can cut inventory 20–30% while holding service levels, and reduce forecasting error up to 50%.
Epicor / MDM
3.2×
Procurement 'Digital Masters' see 3.2× GenAI ROI versus 1.5× for followers, and allocate up to 24% of budget to procurement technology.
Deloitte 2025 Global CPO Survey

Frequently asked questions

How should a VP Supply Chain approach run autonomous inventory and procurement operations?

Speak in turns, fill rate, perfect order, and forecast accuracy. Autonomous operations means AI agents handle the routine inventory and procurement decisions continuously, escalating only the exceptions and value calls to a human. Maintained runs the day-to-day and asks for approval on what matters, so your team scales without adding headcount.

What outcome should a VP Supply Chain expect?

Let the system decide the routine; your team owns the exceptions. Automate routine replenishment, sourcing, and disposition decisions

See what your inventory is really costing you.

Tell us where the cash is trapped — excess stock, idle surplus, slow RFQs — and we'll show you the outcome Maintained can unlock.