Quote Turnaround Time benchmark

Quote Turnaround Time Benchmark for MRO Distribution (2026)

Last updated July 2026

The short answer

In mro distribution, quote turnaround time typically runs 1–3 days. Tail-spend RFQs are the biggest speed opportunity. Quote turnaround time is how long it takes to respond to an RFQ with a priced quote. Manual cycles run 3–4 days; structured automation compresses this to under two hours.

Formula Quote Turnaround = Time(quote sent) − Time(RFQ received)

Quote Turnaround Time by industry (2026)

IndustryTypical Quote Turnaround TimeWhat good looks like
All industrial distribution 3–4 days (manual) Best-in-class respond in under 2 hours
MRO Distribution 1–3 days Tail-spend RFQs are the biggest speed opportunity

Quote turnaround time is how long it takes to respond to an RFQ with a priced quote. Manual cycles run 3–4 days; structured automation compresses this to under two hours.

Where does yours land? If mro distribution operations want to move quote turnaround time in the right direction, the fastest lever is usually the excess and obsolete tail — the SKUs holding cash without serving demand.

Sources: Elisa IndustriQ, APQC (via SDCExec)

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