Quote Turnaround Time benchmark
Quote Turnaround Time Benchmark for MRO Distribution (2026)
Last updated September 2026
The short answer
In mro distribution, quote turnaround time typically runs 1–3 days — below the cross-industry band of 3–4 days (manual). Tail-spend RFQs are the biggest speed opportunity.
Formula
Quote Turnaround = Time(quote sent) − Time(RFQ received) MRO against the cross-industry band
| Industry | Typical Quote Turnaround Time | What good looks like |
|---|---|---|
| All industrial distribution | 3–4 days (manual) | Best-in-class respond in under 2 hours |
| MRO Distribution | 1–3 days | Tail-spend RFQs are the biggest speed opportunity |
Lower is better on this metric. Every other industry benchmarked for quote turnaround time is in the full benchmark table.
What quote turnaround time measures
Quote turnaround time is how long it takes to respond to an RFQ with a priced quote. Manual cycles run 3–4 days; structured automation compresses this to under two hours.
Sources: Elisa IndustriQ, APQC (via SDCExec)
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